[Download] Volunteer Handbook



Synergee Volunteer Handbook


Welcome to Synergee! We are delighted to have you as part of our team of dedicated volunteers. This handbook is designed to provide you with essential information about Synergee and your role as a volunteer. Please take the time to familiarize yourself with the contents of this handbook to ensure a successful and fulfilling volunteer experience.

Table of Contents

  1. About Synergee
  2. Our Mission and Values
  3. Volunteer Expectations
  4. Communication Channels
  5. Volunteer Roles and Responsibilities
  6. Time Commitment
  7. Training and Development
  8. Code of Conduct
  9. Confidentiality and Data Protection
  10. Safety and Well-being
  11. Recognition and Feedback
  12. Volunteer Resources
  13. Frequently Asked Questions

1. About Synergee

Synergee is a non-governmental organization dedicated to sustainable community development initiatives. Our mission is to foster environmentally friendly practices and create positive social impact. Through collaborative projects and partnerships, we aim to build resilient communities and drive positive change.


2. Our Mission and Values

At Synergee, we are driven by the following core values:

  • Sustainability: We are committed to promoting sustainable practices that protect the environment and improve quality of life.
  • Collaboration: We believe in the power of teamwork and collaboration to achieve our goals effectively.
  • Empowerment: We empower individuals and communities to take an active role in shaping their sustainable future.
  • Equity: We strive for equity and inclusivity in all our initiatives, ensuring that everyone has equal opportunities to thrive.

3. Volunteer Expectations

As a Synergee volunteer, we expect you to:

  • Embrace our mission and values
  • Commit to at least 20 hours per month
  • Communicate openly and respectfully with team members
  • Fulfill your assigned responsibilities to the best of your abilities
  • Seek guidance and support when needed
  • Act as an ambassador for Synergee and promote our initiatives
  • Adhere to our code of conduct and maintain confidentiality

4. Communication Channels

Effective communication is vital for a successful volunteer experience. Here are the primary communication channels we use at Synergee:

  • Slack: Our main communication platform for team discussions, announcements, and project updates. Join our Slack community using the invite link provided to you.
  • Email: We use email for official communications, important announcements, and external correspondence.
  • Meetings: Virtual meetings are scheduled as needed for team discussions, project planning, and updates.

Please ensure that you regularly check these communication channels and respond promptly to messages to stay engaged and informed.

5. Volunteer Roles and Responsibilities

At Synergee, we have various volunteer roles available based on our current projects and initiatives. Your specific role and responsibilities will be discussed and assigned by your team lead or coordinator. Examples of volunteer roles include:

  • Project Managers: Responsible for overseeing and managing specific sustainable development projects, coordinating team efforts, and ensuring project goals are met.
  • Research Analysts: Conduct research on various sustainability topics, gather data, analyze information, and provide insights to support evidence-based decision-making.
  • Grant Writers: Identify grant opportunities, write compelling grant proposals, and manage the grant application process to secure funding for Synergee's initiatives.
  • Communications and Outreach: Develop and execute marketing strategies, create engaging content, manage social media platforms, and promote Synergee's mission and initiatives.
  • Fundraising Coordinators: Plan and organize fundraising campaigns, events, and initiatives to raise funds for Synergee's sustainability projects and operational needs.
  • Volunteer Coordinators: Recruit, onboard, and manage volunteers, ensuring they are matched with appropriate roles, providing guidance and support, and fostering a positive volunteer experience.
  • Community Outreach Ambassadors: Engage with local communities, organizations, and stakeholders to raise awareness of Synergee's initiatives and build partnerships for collaborative projects.
  • Environmental Educators: Develop educational materials and deliver workshops or presentations on sustainability, environmental conservation, and sustainable lifestyle practices.
  • Data Analysts: Collect, analyze, and interpret data related to Synergee's projects and initiatives, helping to measure and track impact and identify areas for improvement.
  • Web Developers/Designers: Design and maintain Synergee's website, ensuring it effectively communicates our mission, projects, and impact to stakeholders and the public.
  • Event Coordinators: Plan and execute events, workshops, and conferences related to sustainable development, bringing together experts, stakeholders, and the community.
  • Graphic Designers: Create visually appealing and impactful designs for marketing materials, reports, infographics, and other communication materials.
  • Sustainability Advisors: Provide expert advice and guidance on sustainable development practices, helping to shape Synergee's strategies and initiatives.
  • Partnership Managers: Establish and manage partnerships with organizations, businesses, and government entities to collaborate on sustainable projects and leverage resources.
  • Legal Advisors: Provide legal guidance and support on matters related to non-profit governance, contracts, intellectual property, and compliance with relevant regulations.
  • Finance and Budgeting Analysts: Assist in financial management, budgeting, and grant financial reporting, ensuring resources are allocated effectively and transparently.
  • IT Support: Provide technical support, troubleshoot issues, and manage Synergee's IT and software infrastructure to ensure smooth operations.
  • Evaluation Survey Coordinators: Develop frameworks and administer surveys to gather feedback and evaluate the impact of Synergee's programs, services projects, measuring outcomes, and identifying areas for improvement.

Your team lead or coordinator will provide you with a detailed overview of your responsibilities, timelines, and project-specific requirements.

6. Time Commitment

We appreciate your commitment to dedicate a minimum of 20 hours per month to your volunteer activities at Synergee. This commitment allows us to ensure consistency and progress in our initiatives. Please communicate any scheduling conflicts or availability changes to your team lead in advance.

7. Training and Development

We value your growth as a volunteer and offer opportunities for training and development. You may receive on-the-job training, attend workshops, webinars, or access relevant resources to enhance your skills and knowledge. Stay updated on available training opportunities through our communication channels.

8. Code of Conduct

As a Synergee volunteer, we expect you to adhere to our code of conduct:

  • Treat all individuals with respect, fairness, and dignity.
  • Communicate in a professional and inclusive manner.
  • Maintain confidentiality regarding sensitive information.
  • Embrace diversity and promote a welcoming environment.
  • Avoid any actions that may harm the reputation or integrity of Synergee.

By following our code of conduct, we can create a safe and inclusive environment that fosters collaboration and growth.


9. Confidentiality and Data Protection

During your volunteer work, you may have access to confidential or sensitive information. It is crucial to maintain the confidentiality of such information and adhere to data protection regulations. Do not share any confidential information without proper authorization.

10. Safety and Well-being

Your safety and well-being are of utmost importance to us. If you encounter any safety concerns or have any health-related issues while volunteering, please inform your team lead or coordinator immediately. We are committed to creating a safe environment for all volunteers.

11. Recognition and Feedback

We value your contributions and will provide recognition for your efforts. Your team lead or coordinator will provide feedback on your performance and progress. We also encourage you to share your feedback, ideas, and suggestions to help us improve our volunteer program and initiatives.

12. Volunteer Resources

As a Synergee volunteer, you will have access to resources, including:

  • Volunteer handbook and guidelines
  • Training materials and resources
  • Project-specific documentation
  • Relevant research and reports

These resources will assist you in carrying out your responsibilities effectively.

13. Frequently Asked Questions

For answers to common questions or further clarification, please refer to our FAQ section in the volunteer handbook. If you have additional questions, reach out to your team lead or coordinator.

Thank you for joining Synergee as a volunteer. Together, we can make a lasting impact on sustainability and create a better future for all.


Download Volunteer Hanbook